About Us

tierHR was established to support organisations that need clear, credible HR judgement delivered with professionalism, discretion, and proportion. We work with boards, senior leaders, and management teams to strengthen people practice, support sound decision-making, and manage organisational risk in a fair and structured way.

People issues are rarely isolated HR matters. They often sit at the intersection of governance, leadership, culture, and capability. tierHR brings clarity to these moments—particularly where issues are complex, sensitive, or high-risk—and supports leaders to act with confidence and consistency.

Our approach is grounded in:

  • UK employment law and best practice
  • Strong governance and accountability
  • Practical, implementable solutions that stand up to scrutiny

We take a tiered approach to HR support, recognising that organisations require different levels of input at different stages—from day-to-day guidance through to senior-level oversight, escalation, and assurance.

tierHR is a founder-led practice, established and delivered by Wendy Tse, a Chartered HR professional with over 25 years’ experience advising organisations across the Technology, Insurance, Financial Services, and Public Sector.

Wendy brings deep expertise in employee relations, performance management, investigations, and people governance, built through senior roles supporting complex, regulated, and public-facing organisations. Her work regularly involves advising leadership teams, boards, and trustees where judgement, proportionality, and defensibility are critical.

Clients value Wendy’s calm, structured approach to sensitive people matters, alongside her ability to balance legal, organisational, and human considerations. The founder-led model ensures direct access to experienced HR expertise, with work delivered personally and with clear accountability.

Where appropriate, tierHR collaborates with trusted specialist advisers to ensure clients receive the right level of support for particularly complex or specialist requirements—without unnecessary cost or complication.

Wendy Tse

Founder

Wendy offers extensive experience in HR policies and employee relations, ensuring compliance and harmony.

Sophie Turner

Performance Manager

Sophie focuses on boosting team performance through effective management and development programs.

Liam Foster

Compliance Consultant

Liam ensures your organisation meets all UK employment law standards with expert guidance.

Our Values

tierHR’s work is guided by a small number of clear principles:

  • Integrity – acting lawfully, fairly, and consistently
  • Practicality – advice that works in real organisational settings
  • Partnership – supporting leaders, not displacing them
  • Capability – strengthening organisations rather than creating dependency

Our purpose is simple: to help organisations manage their people well, reduce risk, and create the conditions for sustainable performance.

Every tier. Every potential.